http://neighborology.com/kathy354 http://neighborology.com/media/home/401_1208372344_3.jpg http://neighborology.com/kathy354 Home http://neighborology.com/kathy354/reviews/post/the_countertop_company_456 They "misquoted" our job first of all and we had to add $1200 to it on the day of the templating to keep our install date that they failed to show up for.
Bob Watson sold us a $441 Eclipse sink and the installers showed up with a $79 sink--they showed me the website they order them from.
The granite grain was running every direction imaginable.
Bob Watson at the showroom was absolutely useless in getting anything resolved.
I went to the fabrication shop pretending to look for a job in order to get someone to speak to me. The shop manager says Tom Passarelli does not know what he's doing and does not care that so many of us are unhappy.
We ended up getting a warrant and Passarelli dodged this process until I found a court date where someone else had him in court and I had him served in that courtroom that day! Now we have received Judgment and have to figure out how to get the money.
The Washington Newspaper reported that all this was sold Jan 31, 2008. They continue to operate here in Richmond as The Countertop Company.
I really believe we have to help each other on this to get this any type of satisfaction. ]]> http://neighborology.com/kathy354/reviews/post/the_countertop_company_456 Wed, 16 Apr 2008 15:21:03 -0400 http://neighborology.com/kathy354/reviews/post/the_countertop_company_456#comments Review