http://neighborology.com/john357 http://neighborology.com/media/home/404_1209498828_3.jpg http://neighborology.com/john357 Home http://neighborology.com/john357/reviews/post/the_countertop_company_457 Not satisfied customer!
I ordered my counter tops from Ellicott City Dec 1; they were just installed April 4. I complained to the owner that the individual did not come out to measure, he said he would make sure he did and I would be very happy. Also they were not receiving credit cards so I had to pay with a check. After they were finally measured, I was told the owner skipped out on them and I might not get my countertops. After months of calling the Ellicot City branch, Richard Coiner e mailed me that Peer Beveridge was setting up a schedule. The sales person at Ellicott City said the installer “Peer Beveridge” would not install unless I had a certified check and faxed him a copy. Mr. Beveridge arrived at my house, he would not bring the granite in my house unless I gave him the certified check, and he said that was the deal. He also said they do not install the garnet for my fireplaces, so they stacked them, I was told that they would. I came back down stairs to check on the work but they had left already. The work is terrible. The garnet is to short is some spots, the cabinets stick out. The sink hole is too big, the sink sticks out. There are chips and flaws in the garnet. It is a terrible job and I need some one to fix it. I called the Ellicott City branch; they said to stop payment on the check, I explained they said I had to have a certified check, they said they would make some calls. This has been a terrible experience, I can not believe a company can treat there customers this way! I just tried to e mail a complaint, the e mail came back
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